Tanoshi Anime and Toys Return Policy

At Tanoshi Anime and Toys, we strive to ensure that you are completely satisfied with your purchase. If for any reason you need to return an item, please follow the guidelines below:

Return Timeframe

  • You may return most new, unopened items within 30 days of receipt for a full refund.

Eligibility for Returns

  • To be eligible for a return, items must be in their original condition, unopened, and with all tags and packaging included.

  • Certain items such as clearance, digital products, mature themes or bespoke merchandise may not be eligible for return.

Process for Returns

  1. Contact Us: Reach out to our customer service team via email or in-store to initiate a return. Be prepared to provide your order number and details about the item.

  2. Ship the Item: If approved, securely package the item and ship it to our store address:
    Tanoshi Anime and Toys Attn: Returns
    1023 W Yellowstone Ave Ste K
    Pocatello, Idaho

  3. Return Shipping: Customers are responsible for return shipping costs unless the item was defective or an error occurred on our part.

Refunds

  • Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 10 business days.

Exchanges

  • If you would like to exchange an item for a different size or variant, please follow the return process above and place a new order for the desired item.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receipt. We will work with you to resolve the issue, which may include a replacement or refund.

Thank you for shopping at Tanoshi Anime and Toys! We appreciate your support and look forward to serving you again.